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FAQs

Why online giving?

Online giving helps us in a couple of ways. First, it’s simple and easy for our treasurer to enter and track. Second, it helps you with regular stewardship. If you are out of town and you have a recurring gift in Planning Center Online, you won’t forget your offering.

How can funds be withdrawn directly from my account?

Only with your authorization. Nobody can deduct money from your account electronically unless you specifically authorize it.

Are electronic contributions risky?

No. An electronic contribution is safer than writing a check, and it can’t be lost, stolen or destroyed in the mail. To sign up for PCO, you are only giving information that is already printed on your check. National laws, rules, and guidelines govern all Electronic Fund Transfer (EFT) transactions. Over four billion EFT transactions are processed annually in the United States.

When would this automatic contribution be taken from my account?

On the PCO online secure giving form or on the paper giving form, you can specify whether you want your contribution made one-time, weekly, semi-monthly, monthly or as designated. When the date you have selected falls on a weekend or holiday, the transaction will occur on the next business day.

Can I test this by giving one time?

Yes. You may test online giving by selecting “One-Time Gift” in the Giving Amount and Date section of the sign up process.

If I don’t write checks, how do I keep my checkbook balance straight?

Your contribution is made on a pre-established day, so you can deduct it from your check record then and you will receive a general Email reminder thanking you for giving to Exodus Church each time your giving is posted.

How can I keep a record of the amount I have contributed?

Your bank statement will include an itemized list of automatic gifts given from your account. We will continue to provide you with a personal giving statement for your tax records.

What if I change banks or accounts or want to change the amount of my contribution?

You can change your giving choices at any time, 24 hours a day/7 days a week, through the PCO web site.

Is there any charge to me from my bank to give online?

No. Electronic funds transfers carry no bank fees and this service is free.

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